Integrations
Your stack stays put. LiftMiner sits above it.
LiftMiner sits above the systems where customer behavior already happens. It unifies the data needed to identify revenue opportunities, applies auditable eligibility rules, and routes approved audiences into your existing activation stack.
Commerce and subscriptions
Where purchases and renewals happen.
Order history, revenue, refunds and subscription behavior.
Commerce
Customers, orders, products, revenue, cancellations, refunds and purchase timing.
Shopify
Ecommerce platform for building an online store and selling across web, retail and social, with payments, orders and shipping built in.
WooCommerce
Open-source ecommerce plugin for WordPress, from Automattic, for running a store with payments, inventory, shipping and extensions.
BigCommerce
Ecommerce platform for B2B and B2C stores, with built-in payments and connections to marketplaces and social channels.
Adobe Commerce
Adobe's ecommerce platform, formerly Magento Commerce, for B2B and B2C stores, available as cloud, SaaS or self-hosted.
Subscriptions
Subscription state, skips, cancellations, churn and replenishment timing.
Recharge
Subscription commerce platform for recurring orders, with a subscriber portal and tools for churn prevention and upsell.
In LiftMinerSubscription start, skip, pause, cancellation, churn and replenishment signals.
Skio
Subscription management platform for Shopify brands, with recurring billing, a self-service customer portal and retention flows.
Appstle
Shopify subscriptions app with flexible plans, tiered discounts, automated billing and tools to reduce churn.
Bold Subscriptions
Shopify app from Bold Commerce for recurring orders and prepaid plans, with a customer portal and cancellation and dunning tools.
Customer voice
What customers say, ask for and send back.
Support conversations, reviews, loyalty, returns, delivery events, surveys and quiz answers.
Help desk and support
Support conversations, recurring issues and satisfaction signals.
Gorgias
Ecommerce help desk that brings email, chat, SMS and social conversations into one inbox alongside Shopify order data.
In LiftMinerSupport tickets, negative experience detection, open-case suppression and service-recovery routing.
Zendesk
Customer service platform for handling tickets across email, chat, phone and social, with AI agents and a knowledge base.
Intercom
Customer service platform that combines a help desk inbox with an AI agent across chat, email and voice.
Kustomer
AI-powered customer service platform and CRM that unifies support conversations and automates common requests.
Reviews and loyalty
Ratings, review text, loyalty status, referrals and advocacy signals.
Yotpo
Ecommerce platform for product reviews, loyalty and referral programs, and visual user-generated content.
In LiftMinerRatings, review sentiment, loyalty status, referrals and negative-review recovery.
Judge.me
Shopify product reviews app that collects reviews through automated requests and shows them in storefront widgets and Google Shopping.
In LiftMinerProduct ratings, review text, photo and video reviews, and product-specific dissatisfaction.
Smile.io
Loyalty and rewards platform for Shopify with points, VIP tiers and referral programs.
In LiftMinerPoints balance, VIP tier, referrals and reward eligibility.
Okendo
Customer marketing platform for Shopify covering reviews, loyalty, referrals, quizzes and surveys.
LoyaltyLion
Loyalty and engagement platform with points, rewards, VIP tiers and referrals.
Returns and delivery
Return reasons, exchange and refund outcomes, and delivery events.
Loop Returns
Returns and exchanges platform that also covers shipment tracking, order editing and delivery estimates.
In LiftMinerReturn reason, exchange outcome, refund behavior and repeat return patterns.
AfterShip
Post-purchase platform for multi-carrier shipment tracking, returns and exchanges, delivery estimates and order editing.
In LiftMinerDelivery confirmation, delay, exception and tracking events, and the post-delivery survey trigger.
Surveys and feedback
Post-purchase survey answers, attribution and direct customer feedback. Designed for connected feedback sources: when one is connected, LiftMiner can join each response to customer, order, product, support, subscription and consent data.
How feedback becomes a signal
Fairing
Post-purchase survey app for Shopify that asks how customers found the store and ties answers to order data for attribution.
In LiftMinerThe "How did your experience go?" question, attribution questions, feedback and survey responses.
Zigpoll
Survey platform for Shopify with post-purchase, exit-intent and on-site surveys linked to orders for attribution.
In LiftMinerThe "How did your experience go?" question, attribution questions, feedback and survey responses.
Quiz and forms
Goals, preferences, product-fit data, objections and zero-party answers.
Typeform
Online form and survey builder for conversational forms and quizzes, with integrations into other tools.
Octane AI
Shopify app for AI-assisted product quizzes that recommend items and collect customer preference data.
Jotform
Online form builder with a drag-and-drop editor for collecting responses, payments and signatures, plus workflow automation.
Quiz Kit
Shopify product recommendation quiz app with logic branching, email capture and analytics.
Digioh
Ecommerce marketing platform for pop-ups, product quizzes and onsite personalization that collects zero-party data.
Records and data
Context that already exists.
CRM records, warehouses and databases you already run.
CRM
Customer notes, lifecycle status, sales context and support context.
HubSpot
CRM and customer platform with marketing, sales and service tools.
Salesforce
Cloud CRM for sales, service, marketing and commerce, with AI agents and automation.
Pipedrive
Sales CRM with customizable pipelines and automated follow-ups.
Zoho CRM
Cloud CRM for managing leads, deals and customer interactions, with workflow automation, analytics and the Zia AI assistant.
Warehouses and databases
Existing customer data, historical reporting and business logic, brought in as custom sources.
PostgreSQL
Open-source relational database queried with SQL, developed and governed by its community.
BigQuery
Google Cloud's serverless data warehouse for large-scale SQL analysis, with built-in machine learning.
Snowflake
Cloud data platform on AWS, Azure and Google Cloud for storing, processing, analyzing and sharing data.
Redshift
Amazon Web Services cloud data warehouse for large datasets and SQL analytics.
Segment
Customer data platform, now Twilio Segment, that collects data from apps and websites, unifies profiles and sends them to other tools.
Activation
Where approved audiences go.
Approved audiences route into the messaging and advertising tools you already use.
Email, SMS and messaging
Consent, engagement events, campaign history and audience activation.
Klaviyo
B2C CRM and marketing automation platform for personalized email, SMS and push, with a Shopify integration.
Attentive
Text message marketing platform for building opt-in lists and sending SMS, RCS, email and push.
Postscript
SMS and RCS marketing platform for ecommerce, with email support, for automating campaigns and conversations.
Braze
Customer engagement platform that unifies data for campaigns across email, SMS, push, WhatsApp and web.
Customer.io
Messaging automation platform for behavior-triggered email, SMS, push, in-app and WhatsApp messages.
Iterable
Cross-channel marketing platform for building audiences and journeys across email, SMS and push based on customer behavior.
Advertising and audiences
Suppression, audience activation, retargeting and lift measurement across channels.
Meta Ads
Meta's advertising platform, managed through Ads Manager, for campaigns across Facebook, Instagram, Messenger and WhatsApp.
Google Ads
Google's online advertising platform for campaigns across Search, YouTube, Display, Gmail and partner sites.
TikTok Ads
TikTok Ads Manager, where businesses create, manage and measure paid video campaigns on TikTok.